Team · Founder & Principal
Mario Necola
20+ years in restaurant and hospitality technology. Started Linkeno after watching too many operators get stuck with systems they couldn't get a vendor on the phone about.
Background
Mario has spent two decades inside restaurant technology — first at the install level, then designing multi-unit rollouts, then running operations for groups that needed someone to actually be accountable when the system went down at 11pm on a Friday.
He started Linkeno after watching the same pattern repeat across hundreds of operators: technology was sold by people who'd never worked a service window, configured by people who'd never been on the line, and supported by people who measured their job by closed tickets, not by whether the operator's Saturday night cleared.
The Linkeno model is to do the opposite: senior people in every role, vendor-agnostic recommendations, transparent processing-fee residuals, and a single number to call when something breaks. The pricing is published. The math is honest. The phone gets picked up.
Posts by Mario.
All postsOperations
Seven ways your POS is leaking cash — and how to plug the holes
Most loss comes from slow drips, not bold theft. Three weekly POS reports — voids, modifier mix, and manager comps — and the leaks surface in a month.
Security
QSR perimeters in 2026 — loitering, smash-and-grab, and what actually deters them
Operators over-spend on cameras and under-spend on lighting, glass film, and monitored response. The deterrence chain in the right order — by what actually works.
Operations
Drive-thru trends operators should actually be sweating in 2026
AI ordering, parallel lanes, app-only fast lanes, and the death of static menu boards. The ten 2026 drive-thru shifts ranked by where to put the next $50k.
Networking
SD-WAN, LTE backup, and the unsexy network decisions running your restaurant
A vendor-agnostic playbook for the network decisions that quietly run multi-location restaurants — PCI segmentation, SD-WAN, LTE backup, and a 30-day fix list.
Technology
Why outsourced IT beats in-house tech for sub-50-location restaurants
Below 50 locations the math on outsourced IT beats an in-house hire every time. The break-even numbers, what each model sacrifices, and the hybrid that actually works.
Operations
Video analytics for restaurants — six numbers your cameras already know
If your cameras are only used for after-the-fact security, you're paying for half a system. Six restaurant KPIs your existing camera footage already knows.
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