Case study · Veterinary Practice
Union Vet on real floors.
Linkeno has been a lifesaver for our veterinary clinic. We never have to worry about tech issues disrupting our appointments.
The challenge
What we walked into.
- 01
A consumer-grade router serving the entire clinic — exam rooms, front desk, payments, and patient records all on one flat network.
- 02
Cloud-based practice management software that timed out during peak appointment windows because Wi-Fi coverage was uneven across exam rooms.
- 03
Records and imaging stored locally on a single workstation with no off-site backup.
What we shipped
The scope.
Sequenced so the build dodged the operation's busy hours and went live without stalling service.
- 01
Segmented clinical network
Practice management, payments, guest Wi-Fi, and admin separated onto isolated VLANs. Site-survey-backed AP placement so coverage holds in every exam room, including the back of the building.
- 02
Secure records workflow
Patient records and imaging moved to a backed-up, access-controlled file system with audit logging. End-of-day cloud backup with quarterly restore drills so we know it works before we need it.
- 03
Quiet, reliable hardware
Front-desk hardware sized to last and serviced without disrupting appointments. On-call escalation with response times that don't time out a procedure.
Outcomes
What changed.
"Linkeno has been a lifesaver for our veterinary clinic! From setting up a secure and reliable network to ensuring our patient records are safely stored and easily accessible, their IT solutions have streamlined our daily operations. Their team is always quick to respond, and we never have to worry about tech issues disrupting our appointments. Highly recommend them for any vet office looking for top-notch IT support!"
Solutions used here.
All solutionsOther operators.
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